Update - Telstra (17th November 2010)

I have phones again (well phone) as only one of the two landlines I have into the premises wasn’t working.

The phones went out on Saturday – well I knew there was a problem at 11am – so not sure exactly when they went out.

You can follow the story here:-
Telstra - How Many Thefts, How Many Deaths Before you are accountable?
Update - Telstra (16th November 2010)
So currently the Telstra case is closed for voice calls.

I enquired about the ADSL option, since I was rocking boats and as I was told the 11th November 2011 would be the date available for me to access ADSL.

Question - I asked some questions, namely IS ADSL available to me at my address and at what speed?
Answer – (Part 1) I’ll have to check both those. You can’t have ADSL+2 but you can have ADSL+1. The speed will be 8mb
Question – I can have 8mb? WOW, that’s fast. Better than I have now. What’s the slowest speed that I would get up here?
Answer – Let me check that. Well under the terms of contract the minimum you would/could receive is 110kb
Question – Can you tell me what the speed would be where I am?
Answer – There are many factors that determine the speed, from hardware, to asset/infrastructure issues.

I left it at that – although technically I could be saving $20.00 a month by bundling (well initial costings anyway)

I did some checking when I got home, only to discover some interesting facts.

My main voice line ‘might’ accept ADSL (Not ADSL+2), as per the wording from the Telstra Site - The following broadband option(s) may be available for: 03 XXXX XXXX
My data line – says – (well it depends on the mood of the Telstra site) – one attempt said sorry, NOT available, the next attempt said ADSL (not ADSL+2) may be available – who to believe? The human or the machine? Did the machine feed the human garbage, or has a human fed the machine garbage?

It was suggested wireless is the way to go – firstly the amount of data used, it’s not a viable option, secondly if I can’t maintain a stable 3.5g mobile connection, how the hell can I run a 24/7 internet connection without drop-outs?

So I’m back where I started, with 2 x working phone lines and a working internet connection. (Well I had the 2nd phone line AND internet connection working all weekend) that’s not the point.

As at 17.11.2010 Case closed………………………… (or is it?)